RN, Director of Clinical Services (DCS/DON)

Company: Pinnacle Home Care Inc.
Location: Orlando
Posted on: March 20, 2025

Job Description:

Pinnacle Home Care is currently seeking FT-Registered Nurse, Director of Clinical Services This role is NOT remote and will sit in the Branch office in Orlando, 32827 Are you ready to make a difference in your patients' lives without compromising your own well-being? Pinnacle Home Care, Florida's largest privately-owned and award-winning home health agency, is looking for passionate and dedicated Registered Nurses to join our team! Why Choose Pinnacle Home Care?

• Growth Opportunities - Advance your career with us.
• Flexible PTO - Take the time you need, when you need it.
• Established Stability - Over 20 years of success in Florida.
• Daily Pay - Work today, get paid tomorrow!
• Recognized Excellence -
• Top Places to Work ()
• Top 100 Agency Home Care Elite
• Comprehensive Benefits - Health, vision, dental insurance, and a 401K match.
• Employee Referral Program - Share the opportunity and earn rewards.
• Free Continuing Education Units (CEUs) to support your professional growth and licensure requirements. Join us in making a difference without sacrificing your well-being! The Director of Clinical Services (DCS) offers both strategic and day-to-day supervision in the field of home healthcare, ensuring compliance with regulations, fostering collaboration among different healthcare disciplines, and fostering a patient experience and clinical outcomes that surpass expectations. The primary duty of a Director of Clinical Services at Pinnacle Home Care is to ensure the motivation, dedication to clinical excellence, focus, and effectiveness of their clinical staff and teams. As a Pinnacle leader, it is expected that this will be accomplished by a laser focus to teach, develop, motivate, and MAKE THEIR TEAMS BETTER every day. This role also involves staffing and staff management, mentorship, advocacy for patients, and adherence to established policies and professional standards. The position involves supervising Clinical Managers, monitoring performance, and supporting innovative initiatives. As the designated Clinical Manager according to CMS, the role oversees patient care services, assigns personnel, and contributes to care plan development. Key Responsibilities:
  • Provide strategic direction and oversight to the clinical team, including nurses, therapists, and other healthcare professionals.
  • Implement quality assurance programs to monitor and improve the delivery of patient care, ensuring adherence to industry best practices and regulatory requirements.
  • Ensure compliance with all federal, state, and local regulations governing home healthcare services, including Medicare regulations.
  • Train and mentor clinical staff, promoting professional growth and development. Conduct performance evaluations and provide constructive feedback.
  • Identify opportunities for process improvement, cost reduction, and enhanced patient care. Implement Pinnacle's SOP and policies to achieve operational excellence.
  • Support case conference meetings with organization personnel to facilitate coordination of care.
  • Monitor SHP reports for the Agency's current performance measures, outcome measures, VBP, and HHCAHPS scores and implement Performance Improvement Plans to exceed state and National Averages. POSITION QUALIFICATIONS
    • Registered nurse with current licensure to practice professional nursing in the state.
    • Graduate of National League for Nursing accredited school of nursing.
    • Two years of management or supervisory experience in home health care.
    • Complies with accepted professional standards and practice.
    • Complies and maintains current CPR certification.
    • Ability to deal effectively with high levels of stress.
    • Strong knowledge of Medicare regulations.
    • Excellent leadership, communication, and interpersonal skills.
    • Proficiency in healthcare software and electronic medical records.
    • Ability to work collaboratively in a team environment.
    • Knowledge of governmental regulations and ACHC standards. Join us in making a difference in the lives of our residents by leading a compassionate team dedicated to providing exceptional clinical services.

Keywords: Pinnacle Home Care Inc., Orlando , RN, Director of Clinical Services (DCS/DON), Healthcare , Orlando, Florida