Customer Service Representative - Bilingual

Company: Volt
Location: Orlando
Posted on: February 15, 2025

Job Description:

Volt is immediately hiring Customer Service Representative - Bilingual in Orlando, FL

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
As a Customer Service Representative - Bilingual, you will:
Handling of Inbound and Outbound customer calls.
Must have excellent phone etiquette.
Collects, receives, and records results.
Utilizes call scripting provided when conducting patient phone calls.
Monitors and assists customers with adherence to prescribed test frequency.
Promotes use of digital platforms
Provides assistance in the use of digital platforms
Responsible for time management, adherence to schedule and attendance.


The ideal candidate will have:
High school diploma or general education degree (GED), or equivalent combination of experience and education.
Fluent in Spanish and English.
Working within a Call Center environment and prefer experience in healthcare, medical environment, but not required

Schedule: 8:30 AM - 5:00 PM
This is a Full Time, Contract opportunity.
Pay Rate: $20 - $23 per hour.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.


Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws

Keywords: Volt, Orlando , Customer Service Representative - Bilingual, Other , Orlando, Florida