Managing Director of Custom Solutions

Company: --ssur
Location: Orlando
Posted on: November 16, 2024

Job Description:

Managing Director of Custom Solutions Apply locations: Orlando, Florida, USA Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: REQ-3192 Together with commercial leadership, the Managing Director of Custom Solutions will develop and implement strategies for our custom solutions businesses in the Americas region, which includes custom-fabricated prosthetic sockets, total leg and arm solutions, custom prosthetic cosmeses, and custom-fabricated braces. This position will be the process-owner responsible for the end-to-end custom-fabricated solutions processes from clinical support, customer onboarding to order fulfillment to deliver consistent customer experiences and best practice operational execution. The Managing Director of Custom Solutions will operate cross-functionally, collaborating and aligning with all custom solutions locations and teams, including sales and marketing, clinical services, and digital solutions. Responsibilities:

• Collaborate with executive leadership to define and execute long-term operational plans and objectives for custom products and custom solutions for --ssur Americas.
• Prepare functional strategic business plans including objectives, strategies/assumptions, risk analysis, organization/resources/capital plan, processes, and systems.
• Develop and execute a clear vision and strategy for the custom solution offering and customer experience, fabrication, and services aligned with the company's overall goals and objectives. Recommend structure and organization of teams to ensure fulfillment of objectives and to ensure flexibility of team in order to swiftly react to market conditions and opportunities.
• Provide leadership and direction to a team of engineers, designers, fabricators, and project managers to ensure the successful implementation of custom projects.
• Keep up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.
• Oversee the custom solutions processes including clinical support, product design, fabrication, quality control, and after sales.
• Maintain deep understanding of the business, financials, products/services, and the capability needed to drive growth of the custom product business.
• Support the continued clinical education and effectiveness of --ssur Sales Representatives to support clinical pull-through of the entire product portfolio.
• Manage subordinate managers to ensure that manufacturing is timely and cost-effective. Ensure standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production.
• Recruit, train, manage, monitor, and motivate teams to successful execution of departmental goals established in the annual balanced scorecard.
• Ensure fixed assets are preserved. Initiate recommendations on purchases of new equipment and improvements to plant property.
• Develop, monitor, and report on operating costs within functional areas. Alert management of cost and labor overrun.
• Make recommendations and implement solutions to problems related. All employees must be aware, have knowledge, and shall have received general training in Quality requirements of --ssur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific.
• Exercise good use of company funds and property within the set guidelines.
• Maintain an honest and professional attitude as the company's representative at all times.
• Contribute to a safe working environment by maintaining own workspace and reporting any potential hazards.
• Adhere to Company's safety rules.
• Adhere to Company Values - Honesty - Frugality - Courage.
• Perform other duties as requested. Qualifications:
  • Bachelor's degree in engineering, operations management, or a related field (advanced degree is preferred).
  • 10-15 years experience in operations management, preferably in the medical device industry or custom manufacturing.
  • Work experience in a central fabrication facility is a plus.
  • Strong knowledge of custom fabrication processes, materials, and quality standards.
  • Demonstrated leadership abilities, with a track record of successfully managing cross-functional teams.
  • Excellent problem-solving skills and a data-driven approach to decision-making.
  • Familiarity with Lean Six Sigma methodologies and continuous improvement principles.
  • Exceptional communication and interpersonal skills to effectively collaborate with internal teams, suppliers, and customers.
  • Proficiency in using operational software and tools to manage and analyze data.
  • Understanding of regulatory requirements and compliance in the medical device industry.
  • Excellent presentation skills.
  • Computer literacy with Microsoft package.
  • Some travel required between --ssur locations, for internal meetings and alignment. The US base salary range for this full-time position is up to $225,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Benefits we offer:
    • Referral Bonuses
    • Paid Sick and Vacation time
    • We provide a flexible work environment to offer work/life balance
    • 401(k) plan with company match
    • Medical, dental, and vision insurance
    • Wellness Program - Save up to 30% in your medical premiums
    • Company Paid Life Insurance
    • Affordable Short- & Long-Term Disability Insurance
    • Affordable Accidental and Critical Illness Insurance
    • 10 Paid holidays
    • Give Back Program - Paid time off to Volunteer
    • Tuition Reimbursement
    • Annual Performance Reviews
    • And Much More--- --ssur is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Important Warning: Beware of fraudulent recruiters impersonating --ssur. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. --ssur will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official --ssur website at https://www.ossur.com/global/about-ossur/careers-at-ossur.
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Keywords: --ssur, Orlando , Managing Director of Custom Solutions, Executive , Orlando, Florida