Support Engineer

Company: VirtualVocations
Location: Gainesville
Posted on: November 7, 2024

Job Description:

A company is looking for a Support Engineer to enhance customer support for Trello.

Key Responsibilities

Contribute to improving support through new tools and methods
Develop relationships with Product, Design, and Engineering teams
Engage customers via multiple channels and resolve technical issues

Required Qualifications

3-6 years of customer or technical support experience
Basic understanding of HTML, CSS, and JavaScript
Familiarity with browser developer tools for troubleshooting
Experience with Enterprise-grade SAML configuration and troubleshooting
Some knowledge of Trello and a willingness to learn more

Keywords: VirtualVocations, Orlando , Support Engineer, Engineering , Gainesville, Florida

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